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Privacy Policy
Last Updated: 03/07/25
At Nyraux, we believe fragrance is intimate — and so is your privacy. This policy outlines how we handle your data when you engage with our website, make a purchase, or subscribe to updates.
By visiting nyraux.com, you agree to the practices described here.
What We Collect
When you interact with our site, we may collect the following:
- Name & contact info (email, phone number)
- Order history
- Billing & shipping addresses
- Loyalty preferences or interactions
- Device/browser information via analytics (cookies)
Payment details are not stored by Nyraux. All transactions are processed securely by third-party providers.
How We Use Your Data
We use your information to:
- Process and fulfill orders
- Send order confirmations and updates
- Provide customer support
- Send newsletters, promotions, or product news (if you’ve opted in)
- Manage loyalty rewards and personalised offers
- Improve website experience via analytics
Data Storage & Security
All personal data is securely stored. Email and phone information may be stored in a customer database to help us provide tailored offers and loyalty benefits.
Your payment information is processed through trusted third-party platforms — Nyraux never stores or sees your card details.
International Visitors
We are a UK-based company serving customers worldwide. If you are accessing our services outside the UK, your data may be transferred and stored in the UK under GDPR-compliant protections.
Cookies
We use cookies to enhance your browsing experience, remember preferences, and analyze site traffic. You can disable cookies in your browser settings if preferred.
Your Rights
You may:
- Request access to the data we hold about you
- Request correction or deletion of your data
- Opt-out of marketing emails at any time via the unsubscribe link
To exercise your rights, please contact us at:
Third Parties We Work With
- Payment gateways (e.g., Stripe, PayPal)
- Email marketing providers
- Analytics and website hosting tools
All third-party services used by Nyraux are GDPR-compliant.
Data Retention
We retain your information as long as necessary to serve you, comply with legal requirements, or support loyalty/rewards tracking.
Contact Us
Questions or concerns about your privacy? Reach us directly: